Privacy Policy

This Privacy Policy governs the manner in which this website collects, uses, maintains and discloses information collected from users of this website. This privacy policy applies to this site and all products and services offered by Richard Stibbard.

Personal identification information

Personal identification information may be collected from users in a variety of ways, including, but not limited to, when users visit this site, register on the site, or engage any services, features or resources made available on this site. Users may be asked for, as appropriate, their name and email address. Users may, however, visit the site anonymously. Personal identification information is collected from users only if it has been provided voluntarily, e.g. by completing the contact form or sending an email. Users can always refuse to supply personally identification information, but this may prevent them from fully using site related activities - such as placing orders.

Non-personal identification information

Non-personal identification information may be collected about users when they use this site. Such non-personal identification information may include the browser type, the type of computer and technical information about users' means of connection to this site, such as the operating system and the internet services providers used and other similar information.

Web browser cookies

This site may use 'cookies' to enhance user experience. Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some features of the site may not function properly.

Use of collected information

Users' personal information may be collected for the following purposes:

To improve customer service

Information which users provide helps me respond to your customer service requests and support needs more efficiently.

To personalize user experience

Information in the aggregate may be used to understand how users as a group use the services and resources provided on the site and for purposes such as web traffic analytics.

To send periodic emails

If users provide their email this may be used to send information and updates pertaining to orders. It may also be used to respond to users' inquiries, questions and other requests. If the user decides to opt in to my mailing list, they will receive emails that may include news, updates, related product or service information, etc. So that users can unsubscribe from receiving future emails, instructions on how to unsubscribe are provided at the bottom of each email or the user may contact me via my contact form.

How user information is protected

In compliance with GDPR regulations, appropriate data collection, storage and processing practices are adopted and security measures implemented to protect against unauthorized access, alteration, disclosure or destruction of any personal information collected by this site.

Sharing your personal information

Users' personal identification information will never be sold or in any way disclosed to third parties.

Third party websites

Third-party payment services, such as PayPal, may be used for processing your payment information securely. Such third-party processors' use of your personal information is governed by their respective privacy policies.

Changes to this privacy policy

This privacy policy may be updated at any time; the date of the latest revision will be shown at the bottom of this page. You are advised to review this page periodically for any changes so as to be aware of any modifications.

Your acceptance of these terms

By using this site and my services, you signify your acceptance of this policy. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Updated 21 November 2023

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